Terms & Conditions

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A terms and conditions agreement outlines the rules and expectations people must follow when accessing your website or mobile app and informs them about what they can expect from you.

Whether you call it a terms of use, terms of service, or terms and conditions, this powerhouse document helps maintain control over your site as long as your guidelines fall within applicable laws by explaining the following:

• Establish and clarify your intellectual property rights
• Limit your liabilities
• Outline your dispute resolution options
• Disclose your governing laws
• Establish payment terms
• Include shipping policy and return and refund details
• Inform users about your privacy policy
• Outline acceptable uses, prohibited behaviors, and their consequences

It answers several common customer service questions and provides clear protocols if users try to take advantage of your operations.

It’s also required by some parties if you’re engaging in certain behaviors such as using an SMS broadcast service.

You can easily make one for your website or app by filling in the blank sections of a terms and conditions template with relevant information about your business protocols and guidelines.